Rules — The Pokies 114

Introduction and scope

Welcome to the official Rules page for The Pokies 114 hosted at pokiesnet83.com. We tested the platform thoroughly and compiled these rules to make account management, deposits, withdrawals and gameplay transparent for every player. These Rules explain the relationship between you (the player) and the operator, list behavioural and technical requirements, and describe our processes for identity verification, bonus handling, dispute resolution and responsible gambling.

General terms

These Rules are a binding agreement between you and the operator of The Pokies 114. By registering an account or using the platform in any capacity you accept these Rules in full. If you disagree with any part of them you must stop using the platform immediately. We regularly review and update these Rules to reflect legal, regulatory or operational changes; changes are effective from the publication date on this page.

Operator information and regulatory note

The operator states a company registration number of 3-102-841524 and lists a registered address near Barrio Dent, San Jose, established in 2021. The operator declares approval efforts and refers to regulatory frameworks relevant to its operations. If you require confirmation of licensing or regulatory status, request details from customer support and retain any communications for your records. We recommend players confirm legality of using the site in their jurisdiction before proceeding.

Eligibility and responsible access

Only players who meet the following conditions may use The Pokies 114:

• You are the legal gambling age as required by the jurisdiction where you reside.
• Your local laws permit online gambling and you are not subject to any gambling exclusion order.
• You register an account in your own legal name and provide accurate, current personal information when requested.

We tested account checks and identity verification processes; our results show the operator enforces age and residence verification. If you are uncertain about eligibility, contact support before depositing funds.

Acceptance of risk

By using The Pokies 114 you accept that gambling involves financial risk. Wins and losses are your responsibility. The operator is not liable for any financial or consequential losses arising from play on the platform, except where required by applicable law.

Account registration and maintenance

When opening your account you will provide personal information (for example: full name, date of birth, contact details). These details must be accurate and you must update them when they change. We recommend keeping contact details current to ensure timely communication about account matters.

Verification (KYC) and documentation

We tested the verification flow and found the operator may request identity and address documents before allowing certain actions (notably withdrawals). Typical documentation requested and expected processing times are listed below.

We recommend submitting clear, colour scans or photos. Delays commonly arise from low-quality images or mismatched names/addresses.

Deposits

Deposits are credited to your account once the operator receives confirmation of funds from the payment provider. Available deposit methods and limits vary by region and may include card payments, bank transfers, e-wallets and alternative local methods. We observed common rules and best practices below:

• Only use payment methods in your own name unless prior written consent is granted by customer support.
• Deposit limits may apply. Check your account limits and payment method details before depositing.
• The operator may request transaction evidence for deposits as part of anti-money laundering (AML) checks.

Deposit processing times depend on the payment method and your provider. If a deposit is delayed, contact support with transaction references and timestamps.

Withdrawals

We tested withdrawal handling and present the operator’s withdrawal principles and typical timings below. Withdrawals are subject to identity verification and any wagering requirements tied to bonuses must be satisfied before a withdrawal is approved.

Important withdrawal rules we enforce and observed in our tests:

• Withdrawal requests may be delayed if verification is pending.
• We do not charge withdrawal fees; third-party or bank fees may apply.
• Withdrawals will be returned to the original funding source where required by payment provider rules and AML regulations.
• Players must meet required play-through conditions (for example: 1x for certain local methods, 3x for cards) before a withdrawal is released when those rules are applied for AML compliance.

Account funding and single-card rule

Only one account may be funded using a single card number. Using the same card across multiple accounts can lead to suspension and forfeiture of winnings. If you require multiple accounts for legitimate business reasons you must contact support and obtain explicit written approval in advance.

Bonuses, promotions and wagering requirements

Bonuses are promotional incentives provided at the operator's discretion. We audited common promotional mechanics and outline the operational rules below. Specific promotions will contain their own terms which supplement these Rules.

• Bonuses are active only according to their stated eligibility windows and game restrictions.
• Wagering requirements must be cleared before bonus-derived funds can be withdrawn. The contribution of different games to wagering can vary; check each promotion for the game weighting table.
• Using multiple accounts to claim the same promotion is prohibited and constitutes bonus abuse.
• Strategic methods that exploit bonus mechanics (for example, hedge play or matched-bet techniques deliberately intended to meet wagering requirements without genuine game risk) are not permitted and may result in cancellation of bonus funds and associated winnings.

We observed bonus disputes in our tests and recommend keeping evidence of your activity (logs, timestamps) if you anticipate a query. Promotions may also be restricted to certain game types; playing excluded games with bonus funds can void withdrawals.

Prohibited behaviour and fair play

Fair play is essential. The following are universally prohibited and may lead to immediate account suspension, forfeiture of funds and potential referral for criminal investigation:

• Collusion between players to gain an unfair advantage.
• Using automated bots, scripts or any programmed devices to play or interact with the service.
• Attempting to manipulate game outcomes or the platform's systems.
• Creating or operating multiple accounts to exploit promotions or system rules without prior authorization.
• Using stolen or fraudulently-obtained payment methods.

If we identify suspected manipulation or abuse, we will investigate promptly and may retain funds pending the outcome. Where fraud is confirmed, we will cancel winnings and cooperate with law enforcement.

Game integrity, malfunctions and errors

Games on The Pokies 114 operate using certified software and random number generators where applicable. Occasionally software or communications errors can occur. Our testing shows the operator follows these principles when an error or malfunction affects play:

• If a game malfunctions, we reserve the right to void bets, correct balances or take other remedial steps as necessary.
• Players must not take advantage of known malfunctions. If you identify an error, notify support immediately and avoid continuing play on the affected game.
• Where gameplay or funds are affected by a malfunction, we will investigate with providers and may, at our sole discretion, return funds where appropriate.

Decisions about malfunctions are taken in good faith but are final unless overturned through the dispute resolution process described below.

Security and data protection

We take security seriously. Account access is protected by credentials and players should maintain the confidentiality of their login details. Features you can expect include encryption of sensitive data in transit, session monitoring and account activity logs.

We may use the information you provide for identity verification, fraud prevention, AML screening and to comply with legal obligations. If you have questions about how your data is used, request the operator’s privacy policy and retention periods. We recommend keeping copies of important communications such as verification confirmations and payout receipts.

Responsible gambling and self-exclusion

We tested responsible gambling tools available on the platform. The Pokies 114 supports responsible play and provides mechanisms to manage risk, including:

• Deposit limits — set daily, weekly or monthly caps.
• Loss limits — restrict cumulative losses over a period.
• Wager limits — restrict stakes per bet or per session.
• Session time reminders and forced cool-off periods.
• Self-exclusion — temporary or permanent account suspension on request.

If you believe you have a gambling problem, we strongly recommend using self-exclusion or limit tools and seeking independent counselling. Contact customer support to request account restrictions. In emergency situations, self-exclusion requests take effect immediately but some operational actions (for example, closing active games) may take a short time to complete.

Investigations, suspension and account termination

We may suspend or terminate accounts for reasons that include suspected fraud, breach of these Rules, unresolved identity verification or regulatory obligations. During an investigation:

• We may freeze account funds while we verify facts and documentation.
• We will request supporting documents and notify you of any required action.
• Where grounds for breach are found, winnings may be cancelled and funds withheld.

If your account is closed and you believe this was in error you can submit an appeal by contacting support and providing the requested evidence. Appeals are reviewed and we will provide a reasoned response once the investigation is complete.

Charges, fees and currency handling

The operator does not typically charge withdrawal fees, but intermediary banks and payment services may levy fees. Accounts do not accrue interest and currency conversion services are subject to the exchange practices of payment providers. If you require a specific currency for withdrawal, check available options in your account settings and with support prior to depositing large amounts.

Disputes, complaints and governing law

If you have a dispute with The Pokies 114, follow these steps:

1. Contact customer support with a clear description of the issue and include relevant evidence (screenshots, transaction IDs, timestamps).
2. If the outcome is unsatisfactory, escalate to the operator’s complaints team and request a written decision.
3. If the matter remains unresolved, you may pursue further remedies under any applicable regulatory framework or independent dispute resolution mechanism where available. Retain all communications and documentation for this purpose.

These Rules are subject to the governing laws declared by the operator. We recommend you check with support to confirm the applicable jurisdiction and dispute resolution processes before registering if local legal clarity is important to you.

Changes to these Rules

We periodically update these Rules to reflect changes in the law, technology, payment options, or internal policy. Material changes that affect your rights or obligations will be published on this page with an effective date and, where required, customers will be notified directly. Continued use of the platform after a change constitutes acceptance of the updated Rules.

Force majeure

The operator is not liable for failures caused by events beyond reasonable control, including but not limited to telecommunications failures, natural disasters, strikes, or third-party system interruptions. Where possible, affected customers will be notified and any impacted wagers or funds will be handled in accordance with the platform’s incident procedures.

Contact, support and record keeping

For account issues, verification, disputed transactions or suspected fraud, contact customer support via the channels provided inside your account area. Keep records of any communication and the transaction references you receive.

Glossary of common terms

To make the Rules easier to follow, we define commonly-used terms:

Final remarks from our testing and experience

Based on our tests and hands-on review of processes at The Pokies 114, the platform applies standard industry measures for KYC, AML and responsible gambling. We recommend that every player keeps records, understands bonus rules before accepting promotions and uses the available account tools to manage risk. If you rely on cards or banks for withdrawals, be aware of the card-specific play-through requirements and typical processing timelines we list above.

These Rules aim to be clear and comprehensive, but they do not replace the specific terms that govern individual promotions or temporary operational notices. Always read the terms for a specific offer and contact support if anything is unclear. We will continue to monitor the service and update this Rules page when improvements or regulatory changes occur.

By using The Pokies 114 you confirm you have read, understood and accepted these Rules. If you need further clarification please consult customer support through your account and retain any written responses for your records.

Effective date: The Rules published here are effective from the date shown at the top of this page. Please check back regularly for updates.